Shipping & Delivery Policy

1. Nature of Services

Kiranovations Technology Pvt. Ltd. (operating as Crego) is a technology company that provides a digital lending platform, APIs, and software services. Our offerings are entirely digital and software-based. We do not sell, ship, or deliver any physical goods or products.

2. Digital Service Delivery

All our services are delivered electronically. Upon successful subscription or onboarding:

• Access to the Crego platform is provisioned digitally via secure login credentials.
• API keys and documentation are provided through our developer portal.
• Platform configurations and integrations are set up remotely by our team.
• All communications, onboarding materials, and support are provided via email, video conferencing, or through the platform itself.

3. Service Activation Timeline

Upon completion of the subscription or onboarding process:

• For enterprise clients requiring custom configurations, the timeline will be outlined in the service agreement.

4. No Physical Shipping

Since all our products and services are digital in nature, there are no shipping charges, delivery timelines for physical goods, or logistics involved. No physical items will be dispatched to any address.

5. Service Availability

Our platform is designed to be available 24/7, subject to scheduled maintenance windows and unforeseen technical issues. We strive to maintain uptime as outlined in our Service Level Agreements (SLAs) with enterprise clients.

6. Contact Us

For any questions regarding service delivery or activation, please contact us at: